The contradiction at the centre
The industry has an answer to the signing problem. The best evidence says the answer makes reviewers worse.
Lesson 01 of 06 · 10 min
Start with the demand side, because it is unambiguous and recent.
71%
of finance leaders would veto a 99% accurate system that could not explain its answers
48%
spend 15+ hours a week validating AI output; 19% spend 30+
37%
of time saved by AI is offset by correcting low-quality output
A field experiment gave 228 evaluators either a black-box AI recommendation or the same recommendation plus a narrative explanation. What did the explanation do?
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